Ofertas de la empresa the hotelbeds group en Illes balears provincia

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    • Hace 1707 días
      7 horas

      Tourism Administration Internship in Hotelbeds en Palma de Mallorca - The Hotelbeds Group

      Hace 1707 días 7 horas

      You will be in touch with departments across the company, helping to solve issues and generate ideas of how to overcome these in the future....

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    • Hace 1725 días
      7 horas

      Technology Architect - The Hotelbeds Group

      Hace 1725 días 7 horas

      At A Glance. You'll belong to the Architecture team, providing technical leadership in design, implementation and support of the data technologies that are highly reliable, flexible, scalable and cost effective. Working closely with the Infrastructure engineering team to help shape a clear technology lifecycle strategy for all database infrastructure platforms. Key Responsibilities. * Strong values related to teamwork * Lifelong learning attitude * Engineering approach on solving problems * Understanding of Microservices architectures, patterns and practices. * Ability to learn quickly on the go. We're looking for engineers who thrive on learning new technologies and don't believe in one-size-fits-all solutions. Candidate Profile. * Knowledge on Oracle Database and/or PostgreSQL architecture. * Knowledge of or eagerness to learn: Redis, MongoDB, Kafka, and ElasticSearch. * Experience working with high volume, high availability database systems. * Experience in shell scripting, Python, Go, or any other scripting language * Experience with large cloud-compute infrastructure solutions such as Amazon Web Services, Google, Azure * Hands-on experience in big data platforms, infrastructure and tools (Hadoop, Pig, Hive, Spark, Flume, Tableau, etc).

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    • Hace 1737 días
      15 horas

      API Evangelist - The Hotelbeds Group

      Hace 1737 días 15 horas

      At A Glance. As web applications and content start to play an increasingly important role in modern businesses, the user experience is becoming imperative. Companies need to provide a highly compelling and immersive online experience that can be accessed on any device in order to remain competitive. For that reason, Hotelbeds Group and the API Distribution Team are looking for the passionate API Distribution Evangelist or Sales Engineer, which could best represent our online services. Key Responsibilities. * Perform technical demos and presentations for customers, partners, and prospects as the subject matter expert. * Spread knowledge of Hotelbeds API (Application Programming Interface) in the travel industry community. * Analysis and support of current client's needs. * Provide support to customers throughout the development process of API integrations. * Public speaking experience and presence to inspire developers and deliver effective presentations * Understand customer pain points and actively engage them for technical needs * Accompany customers through the initial setup phase of their API Management * API specification and documentation. * API competitive analysis * Coordination with MKT for Social Media * New functionalities (business). Candidate Profile. * IT Degree or similar * Process driven person; * Knowledge of REST API , XML, Json and similar technologies. * Experience within e-travel and/or hotel/travel industry is a must; Candidate profile (Continued) * Experiences in technical support processes is a must; ¿ Analytical Thinking ¿ Organizational skills ¿ Decision maker ¿ Ability to work in team as well as individually ¿ Creative mind / open mind ¿ Hands on / To do attitude ¿ Target driven and detail oriented; ¿ A 'getting things done' mentality; ¿ Proactive, enthusiastic and capable of working independently; ¿ Fluent in both Spanish and English, written and spoken. ¿ Marketing skills ¿ Experience in customer service. ¿ Good communication and presentation skills. ¿ Technical writing experience. ¿ Deep understanding of Web and API architecture. ¿ Experience in coding, use of APIs/web services and associated tools. ¿ Expertise in API distribution, travel Application Programming Interace preferred.

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    • Hace 1771 días
      5 horas

      YIELD MANAGER FRANCE - The Hotelbeds Group

      Hace 1771 días 5 horas

      At A Glance Join us in our exciting Hotelbeds Group journey! As a Yield Manager yo will be focused in ensuring the accomplishment and follow up of the regional targets in terms of maintaining and improve the contracting conditions. Key Responsibilities * Build a strong commercial relationship with our suppliers. * Renegotiation (by telephone/email/personal visits) of contracting conditions with our suppliers, to maximize availability, offers, best available rates. * Supervise the loading process of the negotiated conditions with the hotels. * Reporting & Analysis.Preparation of several reports extracted from internal tools to identify possible weak spots in the contracted conditions in order to be improved. * Analyze Availability and negotiate allotment top ups, releases, minimum stays, and stop sales. * Training of the hotels on our Supplier Portal. Showing them how to optimize their inventory, competitiveness (rates). In order to increase sales for both parties. * Assures by daily monitoring that the selected differentiated product (hotels) reaches the maximum results in terms of profit * Identifying Business Opportunities in terms of new product, offers or any other in coordination with Contracting Manager Candidate Profile What we are looking for: * Hotel or T.O. experience * Have tourism, economics or similar studies * Organizational Skills * Customer focused * Attention to detail * Team Work * Negotation/Influencing * Effective communication * Continuous improvement * Analytical view The Company Hotelbeds Group is a leading provider of services to the global travel trade with key positions in some of the fastest growing segments in the industry. * Distributing accommodation, transfers & activities in more than 180 countries. * Active in +120 source markets worldwide. * The Nº1 global B2B bedbank. * Local destination management operations in +40 countries. Our vision is to a play a leading role in reshaping travel with our industry partners.Our key business units are: * Bedbank: The Nº1 global B2B bedbank, including the brands Hotelbeds, Bedsonline and Hotelopia. * Transfer & Activity Bank: An integrated worldwide portfolio of transfers, activities and experiences distributed online through the brands of Activities, isango! and Hotelextras. * Destination Management: A global leader in inbound services, operating the brands Destination Services (destination management), Intercruises (cruise handling) and Pacific World (meetings and incentives). * New Ventures: High-growth potential businesses, including TT Services (visa outsourcing), ROIBACK (online project & promotion management for hotels) and Carnect (car rental distribution).

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    • Hace 1771 días
      5 horas

      PL/SQL Optimization Analyst - The Hotelbeds Group

      Hace 1771 días 5 horas

      Sound Bite. PL/SQL Analyst At A Glance. Hotelbeds Group is looking for a PL/SQL Specialist for our Product Optimization team! Product Optimization is part of Hotelbeds Group, belonging to the Product department and based at Hotelbeds Headquarters in Palma de Mallorca, providing global scope. Hotelbeds Group is looking for a PL/SQL Specialist passionate about code, to create a technical infrastructure, deliver solutions for customers and providers internal teams, built on Microsoft technologies, creating automatic and smart processes, to achieve department goals, and bring answers to business. We are offering a Global experience within a multinational and multicultural company with lots of opportunities to grow! If you are a passionate of SQL, this is your opportunity, APPLY NOW! Key Responsibilities. * Provide with scalable, automated, trusted and confidence system platform. * On- going improvements in our internal tools and reports. * Adding value by adapting clients' needs to internal solutions and developments. Candidate Profile. * Domain on SQL languages (Transact/SQL, Pl/SQL) * Other programming languages (PHP, JS, Visual, C#) * Knowledge of Microsoft (excel, word and PowerPoint) * Languages: Spanish mandatory + English / additional language desirable * Programming skills * Analytical Thinking * Ability to work in team as well as individually * Creative mind / open minded

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    • Hace 1771 días
      6 horas

      EMEA Cash identification Executive - The Hotelbeds Group

      Hace 1771 días 6 horas

      At A Glance. This regional role sits within the Global Credit & Control area which is part of the Global Finance Services supporting functionally all the Hotelbeds Group's Divisions being dependent on the Finance Director. The team is based in the Head Office in Palma de Mallorca and offers a Regional Service in order to meet standard processes in our procedures and tools. Key Responsibilities. * Identification and posting of incoming collections * Preparation and release of clients' reimbursements. * Keep the unidentified cash account as low as possible. * Posting of clients' checks, confirming and promissory notes. * Cash application according to remittance advises sent by Front Office team. * Bad Debt balances write off coordinating with the Recovery team. Candidate Profile. * Degree in Administration/Accounting. * Fluent level of English and Spanish. * MS Office * SAP FI knowledge * Problem solving skills and collaborative skills * Uses judgement based on practice and precedence * Interpersonal and communication skills * Team oriented The Company. Hotelbeds Group is a leading provider of services to the global travel trade with key positions in some of the fastest growing segments in the industry. * Distributing accommodation, transfers & activities in more than 180 countries. * Active in +120 source markets worldwide. * The Nº1 global B2B bedbank. * Local destination management operations in +40 countries. Our vision is to a play a leading role in reshaping travel with our industry partners. Our key business units are: * Bedbank: The Nº1 global B2B bedbank, including the brands Hotelbeds, Bedsonline and Hotelopia. * Transfer & Activity Bank: An integrated worldwide portfolio of transfers, activities and experiences distributed online through the brands of Activities, isango! and Hotelextras. * Destination Management: A global leader in inbound services, operating the brands Destination Services (destination management), Intercruises (cruise handling) and Pacific World (meetings and incentives). * New Ventures: High-growth potential businesses, including TT Services (visa outsourcing), ROIBACK (online project & promotion management for hotels) and Carnect (car rental distribution). By joining Hotelbeds Group you will be working for a leading global travel organisation at the forefront of the industry. With a clear strategy and business structure, we know what we want and how we want to get there, and this is evident across everything we do. You will experience an innovative, engaging and multicultural environment where you will learn the tricks of the trade from the best travel professionals around. You will also build strong and lasting business relationships across the globe.

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    • Hace 1772 días
      6 horas

      Operations Executive - The Hotelbeds Group

      Hace 1772 días 6 horas

      Sound Bite. T&AB Operations Agent At A Glance. As Operations Agent you will be the main point of contact with suppliers and CRC for our operations by ensuring high standard quality of services and competitiveness in order to achieve development of the business and clients' satisfaction. Key Responsibilities. * Handle CRC inquiries about transfers and activities bookings * Ensure that requests, issues and complaints are settled promptly and accurately, per defined policy, guidelines, term and conditions * Proactively manage bookings by running reports from system, to clean non needed bookings and to reconfirm last minutes bookings. * Manage rejected bookings, providing suitable alternatives to final client * Validate suppliers' invoices * Achieve high level of customer satisfaction, and retain customer loyalty maintaining budget line * Identify and suggest improvement opportunity to managers Candidate Profile. * 2 years reservations experience in travel industries. Diploma in Travel & Tourism preferred * Atlas or other GDS basic knowledge is a must * Excellent time management skills with the ability to work well under pressure in a fast-pace international environment * Excellent command of English and Spanish. Other languages are welcome. * Requires initiative, problem solving and excellent communication skills - both oral and written. * Customer oriented, and interested in the function of customer service * Proactive and team work spirit

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    • Hace 1777 días
      5 horas

      Content Specialist - The Hotelbeds Group

      Hace 1777 días 5 horas

      Sound Bite. Content Executive At A Glance. This new vacancy offers you the possibility of being part of the Transfer and Activities Bank Area. We are searching for an executive profile that will be focused in activities as well as transfer services online specially focused on being responsible of the content of our system. Key Responsibilities. - Support B2B destinations in any product or operations related to operational or non-operational content: descriptions, photos, loading calendars, creation of print material used for tour operators (excursion brochures) etc. - Review, create and translate commercial text of transfer and activity as well as modifications on existing texts, based on the general content provided by our destinations. - Manage the requirements of content with different internal teams and liaise with them in order to ensure that the commercial texts meet the needs of the target market: distribution, mobility, destinations, etc. in all languages. - Implementing best practices with regard to content among destinations. Candidate Profile. -Native English speaker and fluent in Spanish (other languages will be a plus). - Good academic background: Translation, Marketing, Tourism or Journalism. - Experience in marketing translations or as reviewer. - Highly organized and methodical person. - Creative and excellent communication and writing skills. - Experience with content management systems. The Company. By joining Hotelbeds Group you will be working for a leading global travel organisation at the forefront of the industry. With a clear strategy and business structure, we know what we want and how we want to get there, and this is evident across everything we do. You will experience an innovative, engaging and multicultural environment where you will learn the tricks of the trade from the best travel professionals around. You will also build strong and lasting business relationships across the globe. We actively encourage international mobility, so once you have joined us you will have lots of opportunities to develop your career across our multiple locations around the world and in our different units and brands. People have always been at the heart of our business and we actively encourage a culture that enables people to work together creatively. In summary, we offer a great environment in which to develop your future career. Our vision is to a play a leading role in reshaping travel with our industry partners. Our key business units are: * Bedbank: The Nº1 global B2B bedbank, including the brands Hotelbeds, Bedsonline and Hotelopia * Transfer & Activity Bank: An integrated worldwide portfolio of transfers, activities and experiences distributed online through the brands of Activities, isango! and Hotelextras. * Destination Management: A global leader in inbound services, operating the brands Destination Services (destination management), Intercruises (cruise handling) and Pacific World (meetings and incentives). * New Ventures: High-growth potential businesses, including TT Services (visa outsourcing), ROIBACK (online project & promotion management for hotels) and Carnect (car rental distribution).

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    • Hace 1777 días
      7 horas

      Claims Agents - The Hotelbeds Group

      Hace 1777 días 7 horas

      Sound Bite. Complaint Agent At A Glance. Hotelbeds is hiring a Complaint Agent in order to handle the TAB complaints that are received from clients, according to our own quality standards but being aligned with the general policy of HBDS group Key Responsibilities. Respond promptly to client complaints and suppliers. Follow established guidelines for client and supplier issue resolution Document customer issues including resolution on databases and web-based applications (Salesforce) Candidate Profile. - Excellent level of English language and Spanish are essential [ESSENTIAL] - Either intermediate level of French or Portuguese language is highly desirable. - Strongly customer focused with an outstanding capacity to resolve problems. - Excellent written communication skills. - Availability to work various shift if required. - Strong customer service work experience - Intermediate data entry background and comfort level - Strong ability to manage multiple tasks and meet deadlines The Company. Hotelbeds Group is a leading provider of services to the global travel trade with key positions in some of the fastest growing segments in the industry. Distributing accommodation, transfers & activities in more than 180 countries. Active in +120 source markets worldwide. The Nº1 global B2B bedbank. Local destination management operations in +40 countries. Our vision is to a play a leading role in reshaping travel with our industry partners. Our key business units are: Bedbank: The Nº1 global B2B bedbank, including the brands Hotelbeds, Bedsonline and Hot Transfer & Activity Bank: An integrated worldwide portfolio of transfers, activities and experiences distributed online through the brands of Activities, isango! and Hotelextras. Destination Management: A global leader in inbound services, operating the brands Destination Services (destination management), Intercruises (cruise handling) and Pacific World (meetings and incentives). New Ventures: High-growth potential businesses, including TT Services (visa outsourcing), ROIBACK (online project & promotion management for hotels) and Carnect (car rental distribution). By joining Hotelbeds Group you will be working for a leading global travel organisation at the forefront of the industry. With a clear strategy and business structure, we know what we want and how we want to get there, and this is evident across everything we do. You will experience an innovative, engaging and multicultural environment where you will learn the tricks of the trade from the best travel professionals around. You will also build strong and lasting business relationships across the globe.We actively encourage international mobility, so once you have joined us you will have lots of opportunities to develop your career across our multiple locations around the world and in our different units and brands. People have always been at the heart of our business and we actively encourage a culture that enables people to work together creatively. In summary, we offer a great environment in which to develop your future career.

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    • Hace 1777 días
      13 horas

      Customer Service Specialist - The Hotelbeds Group

      Hace 1777 días 13 horas

      Sound Bite. Customer Service Specialist At A Glance. Hotelbeds is hiring for our offices a Customer Service Specialist for our call center based in Palma de Mallorca. The main purpose of the role is to assist clients (TTOO, Travel Agencies and final customers) with any requirement, contact with suppliers and managing bookings according to Operations Department standards and processes, in order to cover and solve the needs of the clients in the most efficient way. If you have a good level of English And/Or another language this is your opportunity to join a new challenge in a multinational and very fast-paced company so, Apply now! Key Responsibilities. To assist calls and emails from clients with any requirement regarding bookings, manage bookings amending them or cancelling them according to the procedures stablished in the Department, provide information and advice of the products and contact with suppliers when is required. Candidate Profile. High School Diploma is essential Tourism University Degree is Desirable but not is a requirement. Excellent knowledge of English languages. Advance or excellent knowledge of any other language is desirable Strong knowledge of Office Package use Previous experience in Customer Service is desirable Previous experience in the Travel Industry is desirable The Company. By joining Hotelbeds Group you will be working for a leading global travel organisation at the forefront of the industry. With a clear strategy and business structure, we know what we want and how we want to get there, and this is evident across everything we do. You will experience an innovative, engaging and multicultural environment where you will learn the tricks of the trade from the best travel professionals around. You will also build strong and lasting business relationships across the globe. We actively encourage international mobility, so once you have joined us you will have lots of opportunities to develop your career across our multiple locations around the world and in our different units and brands. People have always been at the heart of our business and we actively encourage a culture that enables people to work together creatively. In summary, we offer a great environment in which to develop your future career. Our vision is to a play a leading role in reshaping travel with our industry partners. Our key business units are: * Bedbank: The Nº1 global B2B bedbank, including the brands Hotelbeds, Bedsonline and Hotelopia * Transfer & Activity Bank: An integrated worldwide portfolio of transfers, activities and experiences distributed online through the brands of Activities, isango! and Hotelextras. * Destination Management: A global leader in inbound services, operating the brands Destination Services (destination management), Intercruises (cruise handling) and Pacific World (meetings and incentives). * New Ventures: High-growth potential businesses, including TT Services (visa outsourcing), ROIBACK (online project & promotion management for hotels) and Carnect (car rental distribution).

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